Privacy Policy

At H. Gittins Transport, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact details (email address, phone number, postal address)
• Company name and business details
• Enquiry details and service requirements
• Vehicle registration numbers and specifications
• Any other information you choose to provide in enquiry forms or communications

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages viewed and time spent on our website
• Referring website addresses
• Device information

2. Use of Cookies and Analytics

Google Analytics

We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website, including:

• Pages visited and time spent on each page
• How you arrived at our website
• Your general geographic location
• Your device and browser information

This information is used to compile reports and help us improve our website. Google Analytics data is anonymised and does not identify individual users. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Essential Cookies

We use essential cookies that are necessary for our website to function properly. These cookies enable basic functions like page navigation and access to secure areas of our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Communicate with you about our services
• Process bookings and manage your account
• Improve our website and services
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of others
• With trusted service providers who assist us in operating our website or conducting our business (subject to confidentiality agreements)

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymise your personal information when it is no longer needed.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request portability of your data
• Withdraw consent (where processing is based on consent)

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.